Privacy Policy
Effective Date: February 2026
At ZRE Home Solutions, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or engage with our home-buying services.
1. Information We Collect
- To provide you with an accurate property solution or cash offer, we collect the following types of information:
- Contact Information: Your name, email address, and phone number.
- Property Information: Address, property condition, number of bedrooms/bathrooms, mortgage status, and your reason for selling.
- Communication Records: A record of any correspondence (email, text, or phone) between you and our team.
2. How We Use Your Information
We use the information we collect to:
- Evaluate Your Property: Determine a fair market value and provide a customized cash offer or exit strategy.
- Communicate: Contact you regarding your inquiry, schedule property walkthroughs, and provide updates on the closing process.
- Improve Our Services: Analyze website traffic to enhance our user experience and marketing efforts.
- Legal Compliance: Comply with applicable Michigan real estate laws and regulations.
3. Sharing and Disclosure
We respect your data. We do not sell, rent, or trade your personal lead information to third-party marketers. We only share your information with trusted partners necessary to complete a transaction, such as:
- Closing Services: Title companies and escrow agents.
- Professionals: Licensed inspectors, contractors, or legal counsel (if needed for probate or title issues).
- Legal Requirements: If required by law or to protect our legal rights.
4. SMS and Mobile Communication
By providing your mobile phone number, you opt-in to receive text messages from ZRE Home Solutions regarding your property inquiry.
- Opt-Out: You can stop receiving messages at any time by replying "STOP".
- Privacy: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access or disclosure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking
Our website may use cookies to improve functionality and track visitor behavior. You can set your browser to refuse all or some browser cookies, but note that some parts of this site may then be inaccessible or not function properly.
7. Your Rights
You have the right to request access to the personal data we hold about you, request corrections, or request that we delete your information from our database. To do so, please contact us at the email address below.
8. Contact Us
If you have any questions about this Privacy Policy, please contact:
ZRE Home Solutions
Email: accounts@featherassets.com
Phone: (616) 577-7878
Location: Spring Lake, Michigan
